Support

At Grab Talent, we prioritise providing exceptional support. For technical support we ensure a seamless experience for our users. Our dedicated support team is readily available to assist you with any inquiries, accounts, technical issues, or concerns you may encounter while using our platform. 

Whether you have questions about your account, platform functionality, need assistance with troubleshooting, or require guidance on maximising the use of our features, we're here to help. 

For queries relating to your subscription you can reach our accounts team via email at [email protected], or live chat during our business hours.

For technical support you can reach our technical team via email at [email protected], or live chat during our business hours. 

We strive to provide prompt and effective solutions to address your needs, empowering you to make the most of our platform. Your success is our priority, and we're committed to delivering the highest level of support to ensure your satisfaction.

Submitting support tickets or contacting our dedicated support staff is quick and easy, ensuring that any issues or enquiries you have are promptly addressed. For recruiters to submit a support ticket, simply log-in to your account on our platform and navigate to the "Support" section on your dashboard. 

From there, you can contact support via our live chat function, during office hours or fill out a support ticket, providing details about the issue you're experiencing or the assistance you require.

Once submitted, our support team will prioritise your ticket and work diligently to resolve your issue or answer your question as soon as possible. Whether you prefer submitting a ticket online, email us or using our live chat we're here to provide the assistance you need to ensure a smooth and productive experience with our platform.